Privacy policy
Privacy Policy for Adorn Novelties
Effective Date: 12/6/2025
This Privacy Policy describes how Adorn Novelties
("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from www.adornednovelties.com (the "Site").
1. Contact Information
If you have questions, need more information about our
privacy practices, or would like to make a complaint, please contact us by
e-mail at [email protected].
2. The Personal Information We Collect
We collect personal information about you from various sources, including directly from you (when you place an order or contact us) and automatically through tracking technologies.
Contact Data: Name, Email Address. To communicate with you,
send order confirmations and respond to customer service inquiries.
Transaction & Shipping Data | Shipping Address. Order Details,
Billing Address. To process your order, arrange for shipping, provide
invoices/confirmations and manage returns.
Usage & Interaction Data IP address, browser type, device information, pages viewed, time spent on pages, and in-chat activity. To analyze site usage, improve our services, and personalize the customer experience.
3. How We Use Your Personal Information We use the personal information we collect for the following key purposes:
* Order Fulfillment: To process and ship your orders
and manage payments.
* Customer Communication: To provide customer
support and respond to inquiries via email or chat, powered by Intercom.
* Analytics and Improvement: To analyze how
customers interact with our Site to improve its design, functionality, and
product offerings (via Google Analytics and Intercom).
* Targeted Marketing: To present you with relevant advertisements for our products on other websites and social media platforms (via Facebook Pixel and Intercom).
4. Sharing Your Personal Information with Third Parties
We share your Personal Information with third parties to help us provide our services, fulfill your orders, and run our marketing campaigns.
* Shipping Carriers: We share your Name, Email, and Shipping Address with companies like [Insert Your Shipping Carriers, e.g., FedEx, UPS, USPS] to arrange for the delivery of your orders.
* Payment Processors: Payment information is processed by third-party services (e.g., Stripe, PayPal) to complete your transaction securely.
* Analytics and Advertising Partners: We share data with the following partners:
* Google Analytics: Used to understand customer behavior. You can learn how Google uses your data here: Safeguarding your data - Analytics Help
* Facebook Pixel: Used to measure the
effectiveness of our advertising campaigns and show you relevant ads.
*Customer Engagement Platform (Intercom): We
use Intercom to power our customer chat/messaging and for analytics. Intercom
processes the data you provide in chat and your usage data to help us
communicate effectively and personalize our offerings.
* Legal Compliance: We may share your data when
required by law, such as in response to a subpoena or other lawful request.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like pixels and web beacons) to enhance your experience and support our business operations, particularly for advertising and analytics.
* The use of Google Analytics, Facebook Pixel, and
Intercom means these third parties also place cookies on your browser. You have the option to control and manage cookies through your browser settings. You can generally opt out of targeted advertising by visiting:
* Digital Advertising Alliance (DAA) Opt-Out Tool
(US): https://optout.aboutads.info/
* European Interactive Digital Advertising Alliance
(EDAA) Opt-Out Tool (EU/EEA): https://youronlinechoices.eu/
6. Your Data Protection Rights
Depending on your location, you may have specific rights regarding your personal data:
* Right to Access: Request a copy of the personal information we hold about you.
* Right to Rectification: Request correction of inaccurate data.
* Right to Erasure (Right to be Forgotten): Request the deletion of your personal data.
* Right to Object/Opt-Out: Object to the processing of your data, particularly for direct marketing.
To exercise any of these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version here and update the "Effective Date."